FAQ

67bd FAQ — Answers to Questions on Devices, Betting and Deposits

Questions that often come up when using 67bd — from installing the app to depositing via bKash, the rules of cricket betting and account security — you will find detailed answers to everything here in one place. Each section contains 5–6 questions and answers so you can quickly find the information you need.

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Device and Technical Issues

Using the app, adding it to your home screen and slow page loading — this section covers solutions to all common device-related issues. Visit our app page for more details about the 67bd App.

The 67bd Android APK is available through official channels. Visit our 67bd APK page for the latest information. Before installing, enable "Unknown sources" in your phone's settings. Once installation is complete, log in with your existing account — no need to create a new one.

Yes, the iOS version of 67bd is available through official channels. iPhone and iPad users can install the app with ease. Even without downloading the app directly, you can access the site through Safari or Chrome and use all features fully — slots, live casino and sports betting all work on mobile.

On Android, open 67bd in Chrome, tap the menu icon and select "Add to Home Screen". On iPhone, open the site in Safari, tap the share icon at the bottom, then select "Add to Home Screen". This creates a shortcut on your phone that works like an app, so you do not have to type the URL every time.

First, clear your browser's cache and cookies: in Chrome, go to Settings → Privacy → Clear browsing data, check "Cached images and files" and clear them. Then reload the page. If the problem persists, check your internet connection and try switching between Wi-Fi and mobile data. If you are using an older browser, update it — 67bd runs best on the latest version.

67bd runs well on both Android and iOS, and on any modern browser (Chrome, Firefox, Safari, Edge). A full experience is available on smartphones, tablets and desktops. A stable internet connection is helpful for live casino game streaming.

After an app update, old sessions are sometimes cleared. Close the app completely, reopen it and log in again with your username and password from the 67bd Login page. If you have forgotten your password, use the "Forgot password?" option. If the problem continues, contact live chat.

Cricket and Sports Betting

Read through the questions in this section before betting on BPL, the T20 World Cup or international matches. You will also find detailed information on the Cricket Betting Guide and Markets page.

If a match is abandoned or declared a no-result due to rain or any other reason, 67bd generally voids that bet and refunds the original stake. However, for an accumulator (multi bet) involving multiple matches, the abandoned selection is counted as odds of 1.00 and the remaining selections stay active. See the Terms and Conditions page for the exact rules.

In a multi bet, several selections are combined and all the odds are multiplied together to give the total odds. For example, if three selections have odds of 1.50, 1.70 and 1.80, the total odds are 1.50 × 1.70 × 1.80 = 4.59 (approximately). On a ৳100 stake you would receive ৳459 back — but all three selections must win. If even one loses, the entire stake is lost.

Yes, the same betting process applies for BPL, IPL, T20 World Cup and other international cricket matches on 67bd. You can bet on various markets including match winner, top batsman and highest over scorer. Live betting is also available for Bangladesh Tigers matches.

Decimal odds show the total return directly. For example, if Team A has odds of 1.80 and Team B has odds of 2.00, a ৳1,000 bet on Team B returns ৳2,000 (including ৳1,000 profit) — if Team B wins. If Team A wins, you lose the full ৳1,000. The higher the odds, the lower the chance of winning but the greater the payout.

In handicap betting, the weaker team is given an artificial advantage. For example, if Team A has a -1.5 run handicap, they must win by at least 2 runs for a bet on them to pay out. This keeps the odds balanced in matches between closely matched teams and makes betting more interesting. Run handicaps are the most common form in cricket.

Yes, 67bd offers live betting during matches. You can place new bets after each over or wicket as the game develops. Live odds change quickly, so it is important to stay focused when making decisions. Live betting is especially popular during BPL and T20 World Cup matches.

Deposit Questions

Find solutions here for issues related to deposit methods, fees and deposits that have not been credited. Also check the Wallet and Payment page for more details.

67bd does not charge any fee on deposits. Whether you deposit via bKash, Nagad, Rocket, Upay or bank transfer, the full amount you send will be credited to your wallet. However, your mobile banking provider may apply its own transaction charge — that is governed by the respective service's own policy.

After logging in, go to the wallet section and select "Deposit". Choose bKash as the payment method and send the amount to the specified number. Once the transaction is complete, fill in the form with your transaction ID. The minimum deposit is ৳200. Your balance is usually updated within a few minutes.

During busy periods, deposit verification can occasionally take a little longer. First, wait 5–10 minutes and refresh the page. If it still does not appear, confirm the transaction ID in your bKash or Nagad statement and contact 67bd's 24/7 live chat or support email with that ID — you will get a quick resolution.

The minimum deposit at 67bd by any method is ৳200. Once that amount is deposited, you can start playing slot games or any other category. There is a 120% bonus available on your first deposit — for example, depositing ৳1,000 gives you a ৳1,200 bonus and a total balance of ৳2,200 (wagering requirements apply).

Yes, both Nagad and Rocket are accepted deposit methods at 67bd. You can also deposit via Upay and bank transfer through major banks including Sonali Bank and Dutch-Bangla Bank. The minimum deposit is the same across all methods — ৳200.

Withdrawals at 67bd are generally processed within 5–30 minutes. The minimum withdrawal amount is ৳1,000. You can withdraw via bKash, Nagad, Rocket, Upay and bank transfer. Having a verified account speeds up the withdrawal process.

Account Security

Read these security questions carefully to keep your 67bd account safe. Our Privacy Policy page contains detailed information on data protection.

A strong password should be at least 12 characters long — combine uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and special characters (#, @, !). Avoid simple passwords like your date of birth, name or "123456". Do not use a password from another site for your 67bd account — keep a separate password for each site.

Absolutely not. No 67bd staff member or support agent will ever ask for your OTP, bKash PIN, Nagad PIN or password. If anyone asks for these, they are a fraudster. Your OTP and PIN are yours alone — never share them with anyone by phone or message. If you receive a suspicious contact, report it to live chat immediately.

Yes. 67bd uses SSL (Secure Socket Layer) encryption, which keeps your personal information and financial transactions secure. If you see "https://" and a lock icon in your browser's address bar, the connection is secure. To learn about our full data protection policy, see the Privacy Policy page.

Always make sure you are on the correct web address. Fraudsters create fake sites that look almost identical. Watch out for misspellings in the URL (such as "67bdd" or "67-bd" instead of "67bd"), different domain extensions or unusual subdomains. Fake sites often promise larger bonuses or "guaranteed wins" — these are signs of fraud.

67bd has OTP verification in place for login and withdrawals, which provides an extra layer of security. An OTP is sent to your registered mobile number — entering it correctly completes the transaction. This is why it is important to always keep the SIM registered to your account with you.

If you see any unfamiliar login or transaction on your account, change your password immediately and notify 67bd's 24/7 live chat. The sooner you report it, the sooner action can be taken. You will find more information about account security and safe gaming on the Responsible Gaming page.

Have more questions? We are ready to help

If you cannot find the answer to your question on this FAQ page, the 67bd support team is available seven days a week, 24 hours a day. Help is available in both Bengali and English.

Live Chat

Click the live chat icon at the bottom right of any page on the site. A support agent typically responds within one to a few minutes. Live chat is the fastest way to resolve even complex issues.

Email Support

To send a question with full details, email us at: [email protected] — attaching a screenshot or transaction ID helps resolve issues faster. Support is available 24/7.

Please note: the support team will never ask for your password, OTP, or bKash/Nagad PIN. For persons aged 21+.

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